Lin, Shanshan, Wenjin Zuo, Hualin Lin, and Qiang Hu. “An Online Reviews Information Fusion Method and Its Application to Public Property Service Quality Evaluation”. International Journal of Strategic Property Management 26, no. 1 (January 28, 2022): 1-10. Accessed November 8, 2024. https://jest.vgtu.lt/index.php/IJSPM/article/view/16172.