Share:


Factors influencing residents’ perceptions, attitudes and behavioral intention toward festivals and special events: a pre-event perspective

    Hui Li Affiliation
    ; David D. Schein Affiliation
    ; Siva Prasad Ravi Affiliation
    ; Wei Song Affiliation
    ; Yuanyuan Gu   Affiliation

Abstract

This article reports the results of research investigating residents’ perceptions, attitudes and behavioral intention (BI) toward sports festivals and special events (FSE) from a pre-event perspective. A structural equation modeling (SEM) was utilized. Two sets of theoretical frameworks have been employed for this study: Social Exchange Theory (SET) and Social Representation Theory (SRT). A quantitative analysis was utilized. Using structural equation modeling (SEM). The authors have identified a strong association between media influence and FSE image evaluation; FSE image evaluation and residents’ perceptions; residents’ perceptions and attitudes; and residents’ attitudes and behavioral intention. However, the study found that social interactions do not have a significant impact on FSE image evaluation. The practical application of this research is that event planners should use media to promote FSE to local residents. This article concludes with the management implications for FSE planners and organizers. Future studies can build on the findings of the paper to generalize this China model for adaption to other countries.

Keyword : festivals and special events, marketing, behavioral intention, host city, residents, pre-event perspective, image evaluation, structural equation modeling

How to Cite
Li, H., Schein, D. D., Ravi, S. P., Song, W., & Gu, Y. (2018). Factors influencing residents’ perceptions, attitudes and behavioral intention toward festivals and special events: a pre-event perspective. Journal of Business Economics and Management, 19(2), 288-306. https://doi.org/10.3846/jbem.2018.5536
Published in Issue
Sep 25, 2018
Abstract Views
2503
PDF Downloads
2082
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Allen, L. R., Long, P. T., Perdue, R. R., & Kieselbach, S. (1988). The impact of tourism development on residents’ perceptions of community life. Journal of Travel Research, 27(1), 16-21. https://doi.org/10.1177/004728758802700104

Andersén, J., & Andersén, A. (2014). Deconstructing resistance to organizational change: a social representation theory approach. International Journal of Organizational Analysis, 22(3), 342-355. https://doi.org/10.1108/IJOA-04-2012-0582

Ap, J. (1992). Residents’ perceptions on tourism impacts. Annals of Tourism Research, 19(4), 665-690. https://doi.org/10.1016/0160-7383(92)90060-3

Arcodia, C., & Whitford, M. (2006). Festival attendance and the development of social capital. Journal of Convention and Event Tourism, 8(2), 1-18. https://doi.org/10.1300/J452v08n02_01

Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94. https://doi.org/10.1007/BF02723327

Barclay, J. (2009). Predicting the costs and benefits of mega-sporting events: misjudgment of Olympic proportions. Economic Affairs, 29(2), 62-66. https://doi.org/10.1111/j.1468-0270.2009.01896.x

Becken, S. (2016). Peak oil: a hidden issue? Social representations of professional tourism perspectives. Journal of Sustainable Tourism, 24(1), 31-51. https://doi.org/10.1080/09669582.2015.1042484

Blau, P. M. (1964). Exchange and power in social life. New York: John Wiley & Sons.

Bull, C., & Lovell, J. (2007). The Impact of hosting major sporting events on local residents: an analysis of the views and perceptions of Canterbury residents in relation to the Tour de France 2007. Journal of Sport & Tourism, 12(3-4), 229-248. http://dx.doi.org/10.1080/14775080701736973

Butler, B. N., & Aicher, T. J. (2015). Demonstrations and displacement: social impact and the 2014 FIFA World Cup. Journal of Policy Research in Tourism Leisure and Events, 7(3), 299-313. https://doi.org/10.1080/19407963.2014.997436

Byrd, E. T., Bosley, H. E., & Dronberger, M. G. (2009). Comparisons of stakeholder perceptions of tourism impacts in rural eastern North Carolina. Tourism Management, 30(5), 693-703. https://doi.org/10.1016/j.tourman.2008.10.021

Chen, Y. W., Qu, L., & Spaans, M. (2013). Framing the long-term impact of mega-event strategies on the development of Olympic host cities. Planning Practice & Research, 28(3), 340-359. https://doi.org/10.1080/02697459.2013.750072

Cheng, M. M., Wong, I. A., Wearing, S., & McDonald, M. (2017). Ecotourism social media initiatives in China. Journal of Sustainable Tourism, 25(3), 416-432. https://doi.org/10.1080/09669582.2016.1214141

Choi, Y., & Cho, Y. C. (2016). Exploring factors that affect destination brand in the tourism industry. Journal of Marketing Thought, 3(3), 1-10.

Crompton, J. L., & McKay, S. L. (1997). Motives of visitors attending festival events. Annals of Tourism Research, 24(2), 425-439. https://doi.org/10.1016/S0160-7383(97)80010-2

Cunningham, G. B., & Kwon, H. (2003). The theory of planned behavior and intentions to attend a sport event. Sport Management Review (Sport Management Association of Australia & New Zealand), 6(2), 127-145. https://doi.org/10.1016/S1441-3523(03)70056-4

Dai, L. L., & Gai, S. J. (2011). Residents’ perception on rural event and event tourism impact based on structural equation model: a case study in Changshaoying Village in Beijing. Journal of Beijing University (Natural Science Edition), 47(6), 1121-1128.

Durkheim, E. (1912). The cultural logic of collective representations. In C. Lemert (Ed.), Social theory: the multicultural readings (2010, pp. 94-103). Westview Press, Philadelphia.

Dwyer, L., & Fredline, L. (2008). Special sport events-part I. Journal of Sport Management, 22(4), 385-391. https://doi.org/10.1123/jsm.22.4.385

Eddosary, M. M., Ko, Y. J., Sagas, M., & Kim, H. Y. (2015). Consumers’ intention to attend soccer events: application and extension of the theory of planned behavior. Psychological Reports, 117(1), 89-102. https://doi.org/10.2466/01.05.PR0.117c13z7

Emerson, R. M. (1976). Social exchange theory. Annual Review of Sociology, 2, 335-362. https://doi.org/10.1146/annurev.so.02.080176.002003

Emerson, R. M. (1962). Power dependence relations. American Sociological Review, 23(1), 31-41. https://doi.org/10.2307/2089716

Erfurt, R. A., & Johnsen, J. (2003). Influence of an event on a destination’s image. Tourism Review, 58(4), 21-27. https://doi.org/10.1108/eb058420

Ferrari, S., & Guala, C. (2017). Mega-events and their legacy: image and tourism in Genoa, Turin and Milan. Leisure Studies, 36(1), 119-137. https://doi.org/10.1080/02614367.2015.1037788

Fredline, E., & Faulkner, B. (2000). Host community reactions a cluster analysis. Annals of Tourism Research, 27(3), 763-784. https://doi.org/10.1016/S0160-7383(99)00103-6

Getz, D. (1991). Assessing the economic impacts of festivals and events: research issues. Journal of Applied Recreation Research, 16(1), 61-77.

Getz, D. (1994). Residents’ attitudes towards tourism: a longitudinal study of Spey Valley, Scotland. Tourism Management, 15(4), 247-258. https://doi.org/10.1016/0261-5177(94)90041-8

Getz, D. (2012). Event studies: discourses and future directions. Event Management, 16(2), 171-187. https://doi.org/10.3727/152599512X13343565268456

Gursoy, D., Chi , C. G., Ai, J., & Chen, B. T.(2011). Temporal change in resident perceptions of a megaevent: the Beijing 2008 Olympic games. Tourism Geographies, 13(2), 299-324. https://doi.org/10.1080/14616688.2010.529935

Gursoy, D., Chi, C. G., & Dyer, P. (2009). An examination of locals’ attitudes. Annals of Tourism, 36(4), 723-726. https://doi.org/10.1016/j.annals.2009.06.003

Gursoy, D., Yolal, M., Ribeiro, M. A., & Netto, A. P. (2017). Impact of trust on local residents’ megaevent perceptions and their support. Journal of Travel Research, 56(3), 393-406. https://doi.org/10.1177/0047287516643415

Homans, G. (1961). Social behavior: its elementary forms. New York: Harcourt, Brace & World.

Jiang, Y., & Kim, Y. (2015). Developing multi-dimensional green value extending social exchange theory to explore customers’ purchase intention in green hotels − evidence from Korea. International Journal of Contemporary Hospitality Management, 23(2), 308-334. https://doi.org/10.1108/IJCHM-08-2013-0383

Jung, T., Ineson, E. M., Kim, M., & Yap, M. H. T. (2015). Influence of festival attribute qualities on Slow Food tourists’ experience, satisfaction level and revisit intention the case of the Mold Food and Drink Festival. Journal of Vacation Marketing, 21(3), 277-288. https://doi.org/10.1177/1356766715571389

Kim, W., Jun, H. M., Walker, M., & Drane, D. (2015). Evaluating the perceived social impacts of hosting large–scale sport tourism events: scale development and validation. Tourism Management, 48, 21-32. https://doi.org/10.1016/j.tourman.2014.10.015

Lee, I., & Arcodia, C. (2011). The role of regional food festivals for destination branding. International Journal of Tourism Research, 13, 355-367. https://doi.10.1002/jtr.852

Li, H., Song, W., & Collins, R. (2014). Post-event visits as the sources of marketing strategy sustainability: a conceptual model approach. Journal of Business Economics and Management, 15(1), 74-95. https://doi.org/10.3846/16111699.2012.701229

Li, H., & Lin, X. (2011). Research on the long-term influence of festival and special event marketing on the host city: the interrelationship between event image and event satisfaction and intention to visit. Technoeconomics & Management Research, 9, 110-114.

Li, X. R., Hsu, C. H. C., & Lawton, L. J. (2015). Understanding residents’ perception changes toward a mega-event through a dual-theory lens. Journal of Travel Research, 54(3), 396-410. https://doi.org/10.1177/0047287513517422

Lorde, T., Greenidge, D., & Devonish, D. (2011). Local residents’ perceptions of the impacts of the ICC Cricket World Cup 2007 on Barbados: comparisons of pre- and post-games. Tourism Management, 32(2), 349-356. https://doi.org/10.1016/j.tourman.2010.03.004

Maennig, W., & Vierhaus, C. (2017). Winning the Olympic host city election: key success factors. Applied Economics, 49(31), 3086-3099. http://doi.org/10.1080/00036846.2016.1254339

Matherly, R., Arens, Z. G., & Arnold, T. J. (2018). Big brands, big cities: how the population penalty affects common, identity relevant brands in densely populated areas. International Journal of Research in Marketing, 35(1), 15-33. https://doi.org/10.1016/j.ijresmar.2017.10.001

McQuitty, S. (2004). Statistical power and structural equation models in business research. Journal of Business Research, 57(2), 175-183. https://doi.org/10.1016/S0148-2963(01)00301-0

Merrilees, B., Miller, D., Ge, G., & Tam, C. (2018). Asian city brand meaning: a Hong Kong perspective. Journal of Brand Management, 25(1), 14-26. https://doi.org/10.1057/s41262-017-0073-1

Moscardo, G. (2011). Exploring social representations of tourism planning: issues for governance. Journal of Sustainable Tourism, 19(4/5), 423-436. https://doi.org/10.1080/09669582.2011.558625

Narayan, B., Rajendran, C., & Sai, L. P. (2008). Scales to measure and benchmark service quality in tourism industry: a second‐order factor approach. Benchmarking: an International Journal, 15(4), 469-493. https://doi.org/10.1108/14635770810887258

Nunkoo, R., & So, K. K. F. (2016). Residents’ support for tourism: testing alternative structural models. Journal of Travel Research, 55(7), 847-861. https://doi.org/10.1177/0047287515592972

Nunkoo, R., Ramkissoon, H., & Gursoy, D. (2013). Use of structural equation modeling in tourism research: past, present, and future. Journal of Travel Research, 52(6), 759-771. https://doi.org/10.1177/0047287513478503

Nunkoo, R., & Smith, S. L. J. (2013). Political economy of tourism: trust in government actors, political support, and their determinants. Tourism Management, 36, 120-132. https://doi.org/10.1016/j.tourman.2012.11.018

Nunkoo, R. (2015). Tourism development and trust in local government. Tourism Management, 46, 623-634. https://doi.org/10.1016/j.tourman.2014.08.016

Nunkoo, R., Gursoy, D., & Ramkissoon, H. (2013). Developments in hospitality marketing and management: social network analysis and research themes. Journal of Hospitality Marketing & Management, 22(3), 269-288. http://dx.doi.org/10.1080/19368623.2013.753814

Nye, F. I. (1979). Choice, exchange, and the family. In W. R. Burr, Hill, R., Nye, F. I., & Reiss, I. (Eds.), Contemporary Theories about the Family (pp. 1-41). New York: The Free Press.

Parent, M. M., Rouillarda, C., & Naraineam, M. L. (2017). Network governance of a multi-level, multisectoral sport event: differences in coordinating ties and actors. Sport Management Review, 20(5), 497-509. https://doi.org/10.1016/j.smr.2017.02.001

Pearce, D. G. (1997). Competitive destination analysis in Southeast Asia. Journal of Travel Research, 35(4), 16-24. https://doi.org/10.1177/004728759703500403

Pearce, P. L., Moscardo, G. M., & Ross, G. F. (1996). Tourism community relationships. Oxford: Pergamon Press.

Penz, E. (2006). Researching the socio-cultural context: putting social representations theory into action. International Marketing Review, 23(4), 418-437. https://doi.org/10.1108/02651330610678985

Poudel, S., Nyaupane, G. P., & Budruk, M. (2015). Stakeholders’ perspectives of sustainable tourism development: anew approach to measuring outcomes. Journal of Travel Research, 55(4), 465-480. https://doi.org/10.1177/0047287514563166

Qiao, G. H. (2015). Research on eco-tourism destination images, tourist satisfaction and destination loyalty using structure equation modeling: a case of World Geopark of Yuntai Mountain in China. Economic Survey, 32(6), 6-10.

Rezaei, N., Mirzaei, R., & Abbasi, R. (2018). A study on motivation differences among traditional festival visitors based on demographic characteristics, case study: Gol-Ghaltan festival, Iran. Journal of Convention & Event Tourism, 19(2), 120-137. https://doi.org/10.1080/15470148.2017.1404952

Ritchie, J. R. B., & Lyons, M. M. (1987). Olympulse III/Olympulse IV: amid-term report on resident attitudes concerning the XV Olympic winter games. Journal of Travel Research, 26(1), 358-369. https://doi.org/10.1177/004728758702600104

Sabatelli, R. M. (1984). The marital comparison level index: a measure for assessing outcomes relative to expectations. Journal of Marriage and the Family, 46, 651-662. https://doi.org/10.2307/352606

Sabatelli, R. M., & Shehan, C. (1993). Exchange and resource theories. In P. Boss, W. Doherty, R. LaRossa, W. Schuum, & S. Steinmetz (Eds.), Sourcebook of Family Theories and Methods. New York: Plenum Press. https://doi.org/10.1007/978-0-387-85764-0_16

Seetanah, B., & Sannassee, R. V. (2015). Marketing promotion financing and tourism development: the case of Mauritius. Journal of Hospitality Marketing & Management, 24(2), 202-215. https://doi.org/10.1080/19368623.2014.914359

Soutar, G. N., & McLeod, P. B. (1993). Residents’ perceptions on impact of the America’s Cup. Annals of Tourism Research, 20(3), 571-582. https://doi.org/10.1016/0160-7383(93)90010-Z

Tan, Y. J., & Fu, Y. X. (2012). A post evaluation study on residents’ perception and attitude towards mega-events: a case of Guangzhou 2010 Asian Games. Journal of Beijing International Studies University, 3, 64-71.

Thibaut, J. W., & Kelley, H. H. (1959). The social psychology of groups. New York: John Wiley & Sons.

Tresidder, R. (2015). Experiences marketing: acultural philosophy for contemporary hospitality marketing studies. Journal of Hospitality Marketing & Management, 24(7), 708-726. https://doi.org/10.1080/19368623.2014.945224

Tsaur, S. H., Tu, J. H., Yen, C. H., Wang, C. H., & Liang, Y. W. (2017). Evaluation of the 2010 Taipei International Flora Exposition from the perceptions of host-city residents: a new framework for mega-event legacies measurement. Leisure Studies, 36(1), 65-88. https://doi.org/10.1080/02614367.2015.1037786

Wang, Y. A., & Pfister, R. E. (2008). Residents’ attitudes toward tourism and perceived personal benefits in a rural community. Journal of Travel Research, 47(1), 84-93. https://doi.org/10.1177/0047287507312402

Weigelt, K., & Camerer, C. (1988). Reputation and corporate strategy: a review of recent theory and applications. Strategic Management Journal, 9(5), 443-454. https://doi.org/10.1002/smj.4250090505

Wong, I. A., Wan, Y. K. P., & Qi, S. S. (2015). Green events, value perceptions, and the role of consumer involvement in festival design and performance. Journal of Sustainable Tourism, 23(2), 294-315. https://doi.org/10.1080/09669582.2014.953542

Ying, T. Y. (2004). Several issues on the application of social representation theory in tourism research. Tourism Tribune, 1, 87-92.

Yuksel, F., Bramwell, B., & Yuksel, A. (1999). Stakeholder interviews and tourism planning at Pamuk-kale, Turkey. Tourism Management, 20(3), 351-360. https://doi.org/10.1016/S0261-5177(98)00117-4

Zenker, F. (2011). Experts and bias: when is the interest-based objection to expert argumentation sound. Argumentation, 25(3), 355-370. https://doi.org/10.1007/s10503-011-9226-7