Nazari-Shirkouhi, Salman, Saeed Mousakhani, Mahdokht Tavakoli, Mohammad Reza Dalvand, Jonas Šaparauskas, and Jurgita Antuchevičienė. “Importance-Performance Analysis Based Balanced Scorecard for Performance Evaluation in Higher Education Institutions: An Integrated Fuzzy Approach”. Journal of Business Economics and Management 21, no. 3 (April 15, 2020): 647-678. Accessed November 7, 2024. https://jest.vgtu.lt/index.php/JBEM/article/view/11940.