Loke S-P, G. Downe A, Sambasivan M, Khalid K. A structural approach to integrating total quality management and knowledge management with supply chain learning. JBEM [Internet]. 2012Sep.17 [cited 2024Nov.22];13(4):776-800. Available from: https://jest.vgtu.lt/index.php/JBEM/article/view/4427