Efficiency of facility management: theoretical aspects
Abstract
The article presents facility management effectiveness analysis taking into account theoretical aspects and scientific literature resources. Facility management concepts and its differences amongst Lithuania and other countries is provided within this article, highlighting the latest ISO 41001:2018 Facility management standard, which application is expected to expand the market development for facility management services. Furthermore, the article includes a discussion on the facility management transformation due to the newest technologies. Lastly, the article reveals scientific research results and factors influencing the facility management effectiveness.
Article in Lithuanian.
Pastatų valdymo efektyvumas: teoriniai aspektai
Santrauka
Straipsnyje atlikta pastatų valdymo efektyvumo analizė, remiantis teoriniais aspektais ir mokslinės literatūros šaltiniais. Pateikiama pastatų valdymo samprata ir jos skirtumai Lietuvoje ir užsienio šalyse, išryškinami naujausio ISO 41001:2018 „Pastatų valdymo“ standarto ypatumai, kurio taikymas, tikimasi, sustiprins pastatų valdymo paslaugų rinkos plėtrą. Aptariama pastatų valdymo transformacija, išskiriant naujausias taikomas technologijas. Straipsnyje išryškinami mokslinių tyrimų rezultatai ir veiksniai, lemiantys efektyvų pastatų valdymą.
Reikšminiai žodžiai: pastatų valdymas, efektyvumas, inovacijos.
Keyword : facility management, efficiency, innovation
How to Cite
Babinskė, J., & Apanavičienė, R. (2020). Efficiency of facility management: theoretical aspects. Mokslas – Lietuvos Ateitis / Science – Future of Lithuania, 12. https://doi.org/10.3846/mla.2020.11348
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Boge, K., Temeljotov Salaj, A., Bjørberg, S., & Larssen, A. K. (2017). Failing to plan – planning to fail: How early phase planning can improve buildings’ lifetime value creation. Facilities, 36(1/2), 49–75. https://doi.org/10.1108/F-03-2017-0039
Bortoluzzi, B., Carey, D., McArthur, J. J., & Menassa, C. (2018). Measurements of workplace productivity in the office context: A systematic review and current industry insights. Journal of Corporate Real Estate, 20(4), 281–301. https://doi.org/10.1108/JCRE-10-2017-0033
Bruyme, E. D., & Gerritse, D. (2018). Exploring the future workplace: results of the futures forum study. Journal of Corporate Real Estate, 20(3), 196–213. https://doi.org/10.1108/JCRE-09-2017-0030
Chen, G., Firth, M., & Zhang, W. W. (2008). The efficiency and profitability effects of China’s modern enterprise restructuring programme. Asian Review of Accounting, 16(1), 74–91. https://doi.org/10.1108/13217340810872481
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Madritsch, T., & May, M. (2009). Successful IT implementation in facility management. Facilities, 27(11/12), 429–444. https://doi.org/10.1108/02632770910980727
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Organisation International. (2018). ISO 41001:2018 (en) Facility management – Management systems – Requirements with guidance for user. Retrieved from https://www.iso.org/obp/ui/#iso:std:iso:41001:ed-1:vl:en
Uden, L., & He, W. (2017). How the Internet of Things can help knowledge management: a case study from the automotive domain. Journal of Knowledge Management, 21(1), 57–70. https://doi.org/10.1108/JKM-07-2015-0291
Paula, N. de, Arditi, D., & Melhado, S. (2017). Managing sustainability efforts in building design, construction, consulting, and facility management firms. Engineering, Construction and Architectural Management, 24(6), 1040–1050. https://doi.org/10.1108/ECAM-07-2016-0165
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Schultz, A. L. (2017). Integrating lean and visual management in facilities management using design science and action research. Built Environment Project and Asset Management, 7(3), 300–312. https://doi.org/10.1108/BEPAM-05-2016-0020
Stinnett, B., & Gibson, F. (2016). Sustainable facility development: perceived benefits and challenges. International Journal of Sustainability in Higher Education, 17(5), 601–612. https://doi.org/10.1108/IJSHE-09-2014-0133
Valen, M. S., & Buser, M. (2019). Implementing sustainable facility management: Challenges and barriers encountered by Scandinavian FM practitioners. Facilities, 37(9/10), 550–570. https://doi.org/10.1108/F-01-2018-0013
Xiangyu, W., Love, P. E. D., Kim, M. J., Park, C.-S., Sing, C.-P., & Hou, L. (2013). A conceptual framework for integrating building information modeling with augmented reality. Automation in Construction, 34, 37–44. https://doi.org/10.1016/j.autcon.2012.10.012
Ashworth, S., Tucker, M., & Druhmann, C. K. (2018). Critical success factors for facility management employer’s information requirements (EIR) for BIM. Facilities, 37(1/2), 103–118. https://doi.org/10.1108/F-02-2018-0027
Boge, K., Temeljotov Salaj, A., Bjørberg, S., & Larssen, A. K. (2017). Failing to plan – planning to fail: How early phase planning can improve buildings’ lifetime value creation. Facilities, 36(1/2), 49–75. https://doi.org/10.1108/F-03-2017-0039
Bortoluzzi, B., Carey, D., McArthur, J. J., & Menassa, C. (2018). Measurements of workplace productivity in the office context: A systematic review and current industry insights. Journal of Corporate Real Estate, 20(4), 281–301. https://doi.org/10.1108/JCRE-10-2017-0033
Bruyme, E. D., & Gerritse, D. (2018). Exploring the future workplace: results of the futures forum study. Journal of Corporate Real Estate, 20(3), 196–213. https://doi.org/10.1108/JCRE-09-2017-0030
Chen, G., Firth, M., & Zhang, W. W. (2008). The efficiency and profitability effects of China’s modern enterprise restructuring programme. Asian Review of Accounting, 16(1), 74–91. https://doi.org/10.1108/13217340810872481
Coenen, C., Felten, D. von, & Schmid, M. (2011). Managing effectiveness and efficiency through FM blueprinting. Facilities, 29(9/10), 422–436. https://doi.org/10.1108/02632771111146332
Danivska, V. (2018). Addes value of CREM/FM and workplace management (pranešimas). Kaunas: Kauno Technologijos Universitetas.
Dixit, M. K., Culp, C. H., Fernandez-Solis, J. L., & Lavy, S. (2014). Reducing carbon footprint of facilities using a facility management approach. Facilities, 34(¾), 247–259. https://doi.org/10.1108/F-11-2014-0091
Gheisari, M., & Irizarry, J. (2016). Investigating human and technological requirements for successful implementation of a BIM – based mobile augmented reality environment in facility management practices. Facilities, 34(1/2), 69–84. Retrieved from https://www.emerald.com/insight/content/doi/10.1108/F-04-2014-0040/full/html
Golabchi, A., Akula, M., & Kamat, V., (2016). Automated building information modeling for fault detection and diagnostics in commercial HVAC systems. Facilities, 34(3/4), 233–246. https://doi.org/10.1108/F-06-2014-0050
Graubner, C. A., Pelzeter, A., & Pohl, S. (2016). A new approach to measure sustainability in German facility management. Facilities, 34(1/2), 28–42. https://doi.org/10.1108/F-01-2014-0005
Hills, R., & Levy, D. (2014). Workspace design and fit-out: what knowledge workers value. Property Management, 32(5), 415–432. https://doi.org/10.1108/PM-02-2014-0011
Hosseini, M. R., Roelvink, R., Papadonikolaki, E., Edwards, D. J., & Pärn, E. (2018). Integrating BIM into facility management: Typology matrix of information handover requirements. International Journal of Building Pathology and Adaptation, 36(1), 2–14. https://doi.org/10.1108/IJBPA-08-2017-0034
Jensen, P. A. (2018). Integration of considerations for facilities management in design. Centre of Facilities Management – Realdania Research. Technical University of Denmark. Retrieved from http://www.irbnet.de/daten/iconda/CIB10476.pdf
Kaklauskas, E., Zavadskas, E. K., Bardauskienė, D. ir Dargis, R. (2012). Darnus nekilnojamo turto vystymas (vadovėlis). Vilnius: Technika. ISBN 978-609-457-198-5. Prieiga per internetą: https://www.researchgate.net/profile/Arturas_Kaklauskas/publication/286925519_Darnus_nekilnojamojo_turto_vystymas/links/57039e0108aeade57a25a291.pdf
Kurdi, M. K., Abdul-Tharim, A. H., Jaffar, N., Azli, M. S., Shuib, M. N., & AbWahid, A. M. (2015). Outsourcing in Facilities Management – A Literature Review. The 2nd International Building Control Conference. Procedia Engineering, 20(2011), 445–457. https://core.ac.uk/download/pdf/81961538.pdf
Madritsch, T., & May, M. (2009). Successful IT implementation in facility management. Facilities, 27(11/12), 429–444. https://doi.org/10.1108/02632770910980727
Meng, X. (2014.) The role of facilities managers in sustainable practice in the UK and Ireland. Smart and Sustainable Built Environment, 3(1), 23–34. https://doi.org/10.1108/SASBE-03-2013-0012
Musa, M. F. B., & aBaharum, Z. A. (2012). Corporate Real Estate (CRE): Public Institution of Higher Learning in Malaysia. Procedia – Social and Behavioral Sciences, 36, 273–279. https://doi.org/10.1016/j.sbspro.2012.03.030
Organisation International. (2018). ISO 41001:2018 (en) Facility management – Management systems – Requirements with guidance for user. Retrieved from https://www.iso.org/obp/ui/#iso:std:iso:41001:ed-1:vl:en
Uden, L., & He, W. (2017). How the Internet of Things can help knowledge management: a case study from the automotive domain. Journal of Knowledge Management, 21(1), 57–70. https://doi.org/10.1108/JKM-07-2015-0291
Paula, N. de, Arditi, D., & Melhado, S. (2017). Managing sustainability efforts in building design, construction, consulting, and facility management firms. Engineering, Construction and Architectural Management, 24(6), 1040–1050. https://doi.org/10.1108/ECAM-07-2016-0165
Saurin, R., Ratcliffe, J., & Puybaraud, M. (2008). Tomorrow’s workplace: a futures approach using prospective through scenarios. Journal of Corporate Real Estate, 10(4), 243–261. https://doi.org/10.1108/14630010810925118
Schultz, A. L. (2017). Integrating lean and visual management in facilities management using design science and action research. Built Environment Project and Asset Management, 7(3), 300–312. https://doi.org/10.1108/BEPAM-05-2016-0020
Stinnett, B., & Gibson, F. (2016). Sustainable facility development: perceived benefits and challenges. International Journal of Sustainability in Higher Education, 17(5), 601–612. https://doi.org/10.1108/IJSHE-09-2014-0133
Valen, M. S., & Buser, M. (2019). Implementing sustainable facility management: Challenges and barriers encountered by Scandinavian FM practitioners. Facilities, 37(9/10), 550–570. https://doi.org/10.1108/F-01-2018-0013
Xiangyu, W., Love, P. E. D., Kim, M. J., Park, C.-S., Sing, C.-P., & Hou, L. (2013). A conceptual framework for integrating building information modeling with augmented reality. Automation in Construction, 34, 37–44. https://doi.org/10.1016/j.autcon.2012.10.012